The Art of The
One-CALL CLOSE
#WinnersOnly #Call2Ball
Become a telesales / 1-call closing machine!
Selling life insurance with a 1-Call Close is like The Wolf of Wall Street in real life (minus the yachts and lawsuits). The phone is your trading floor, you are calling leads with interest, and when you control the conversation with confidence and speed, the deal gets done before you hang up the phone.
The “one-call close” is all about gaining credibility and trust within the first two minutes of the conversation. There is a system in place to teach Telesales agents how to lay everything on the table in a respectful manner and take control of the call.
The master telesales agent understands they are at a slight disadvantage compared to an agent in-home because of the lack of non-verbal communication. Instead of talking with their hands, telesales agents are aware of their tonality, pitch, pace of speech, and downward inflections. It is important to talk with overflowing confidence!
Learn how to match the speed and tone of the person on the phone. If you have an older, soft-speaking, slower senior citizen on the phone… you have to speak more lovingly, slowly, and softly as well. On the other hand, you have a loud, fast-paced construction worker on the phone, it’s time to put some bass in your voice!
Use the One-Call-Close Scripts to help guide you through the phone call. The system works if you allow it to. The client needs to know and feel that you actually care for them. Also, understand the reality of the telesales business: the majority of those you talk to will say no, but all it takes is one or two yes’s to put a four-figure check in your bank account. Take control of dial day and seize the moment!
Let’s GoOooo!!!!!! 🏁
💎 Hop on HomeOfficeZoom.com every workday to dial with your teammates across the nation! Top Producers share their secrects in real time here.
Make sure to have your Camera on 🎥
1-Call Closing Tips:
Keep It Simple and Focused
Before selling the policy, sell yourself. Build trust fast by listening, asking clear questions, and showing you understand their situation.Assume the Sale—Politely
Use confident, calm language that expects a decision today. Confidence reduces fear and makes the process feel safe and normal.Master the End of the Call
One-call closes are won in the final minutes. Slow down, confirm understanding, handle objections directly, and clearly guide them to the next step.
💎 Control the Call Early. Set the agenda in the first 60 seconds. Let the client know why you’re calling, what you’ll cover, and that the goal is to find a solution today.
💎Get multiple non-resident licenses so you can call clients in different time zones. (Get at least 10-15 states throughout the nation so you can stretch out your work day)
💎 Edit the scripts to make it sound more like you. You should sound authentic instead of sounding like you are reading off a piece of paper.
💎 Mentality, Attitude, and Posture go a long way; your clients can feel what you think about yourself.
💎 Remember the movie, “The Wolf of Wall Street”. In the movie, NO ONE set appointments to call clients back while they were ALREADY on the phone with them. If your client is on the hook, reel them in NOW (if time permits).
💎 Just like anything else in life, your mindset is the biggest proponent of your success. Keep your mind right and locked on the prize!
💎 Greatness comes with time. Continue to sharpen your axe and chop wood!